The design challenge for ENGIE was to create an NLP-model, which enabled automatic extracting service level objectives and their corresponding value (e.g., ‘minimal room temperature: 21 C°’). This data could then be combined with the actual sensory data which measured the SLO metric. Thereafter, creating a performance report for ENGIE customers which states both the SLA values and the actual measured values. So, in the end the goal was to create an automated software pipeline which was able to:
The sub questions for this research are: